Crash Communikation
Lecture by
Peter Brandl
Lecture contents
- Emergency checklists and rescue questions - How to save even the most messy situations
- Fasten your Seatbelts - Effective De-escalation of Conflicts
- The four most gruelling communication barriers in companies and how to overcome them
Crash Communikation
Can you communicate?
Of course you can! But then why do we so often misunderstand each other? Why do we so often not achieve what we want to achieve?
Studies show that 15 to 20% of working time in companies is lost to conflict and friction.
But what would that be like if, on your next flight, there were just as many misunderstandings and conflicts among pilots and crew as in normal companies. You wouldn't get on board, would you?
What you expect from aviation is that friction is avoided and that communication works. And that's exactly what strategies and techniques exist for - and you can transfer much of it perfectly to companies and teams.
So break the vicious circle of inefficiency, losses and frustration and raise your communication to a maximum flight level.
Discover the amazing parallels between professional aviation and everyday corporate life. Learn how to apply the strategies of professional pilots to communication in your teams in an exciting and engaging presentation. Learn how closed loops and rescue questions help you communicate better and more efficiently and avoid conflicts.
Other lectures by Peter Brandl
Hudson River - The art of making tough decisions
Nothing moves forward, no one decides anything. No one takes responsibility. According to various studies, the main problem in many companies is not that the wrong decisions are being made. The biggest problem is that NO decisions are made.
Ready for Take-off - Error Culture and Learning Organisation
Positive error culture; welcoming the error as a learning opportunity - fine-sounding words, but mostly nothing but hot air. In reality, blame is sought, responsibility is shifted and mistakes are covered up. And this is exactly where the problem lies: if mistakes are covered up, it is impossible to learn from them.
15 seconds head start - Why change management is not enough!
Change management is a topic that is on everyone's lips - and yet most change processes go wrong or at least run out of order. In aviation, change is part of everyday life.
S.T.A.R.T. – Rewrite your Story
Usually the story develops "just like that" - and this is where the problem lies. The result is a narrative quagmire that festers away. Companies should focus on their storytelling, because that is the first thing that comes across to customers and employees.
