Steven van Belleghem

Steven van Belleghem speaks about the phenomenon when digital becomes human.

Occupation: Conversation Manager, Economist, Marketeer, Inspirer

Field(s) of expertise: digitalisation, costumer relationship, marketing

Language(s): Dutch, English

„Even in the digital era, a human touch may not be missing.“

Economist Steven van Belleghem is a popular speaker at home and abroad. As an expert in customer focus in the digital world, he takes his audience on a journey to the world of modern customer relationships in a clever, enthusiastic and inspiring way.

Steven van Belleghem is not only a passionate keynote speaker, emtrepreneur and thought leader in the terms of customer relationship, but also the author of three bestselling books. His first book, "The Conversation Manager", which won the award for most innovative marketing book of 2010, made him a famous. The Global Topspeaker also wrote "The Conversation Company" and his most recent book "When Digital Becomes Human". This work received the award of "Best Marketing Book of 2015". Over 75,000 copies of his books were sold.

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Since 2014, he is involved in three start-ups. Van Belleghem is a partner in the consultancy firm Nexxworks, the co-founder of Zembro (a wearable start-up) and the co-founder of the content creation company Snackbytes. The entrepreneur spent the first 12 years of his career as a consultant and managing partner of the innovative market research company InSites Consulting. Over time he worked his way up to become one of the former start-up's managing partners and shareholders. During that time, the company grew from 8 to 130 staff with offices in 5 countries. It was an amazing adventure.

Steven van Belleghem is also a part-time marketing professor at Vlerick Business School, where he had started his professional career as a research assistant. Steven studied applied economics at the University of Ghent. His summers were spent specializing in marketing at UC Berkeley. Even after all these years, Steven is still in love with San Francisco and beautiful California.

In 2012, the Global Topspeaker started his own inspiration company called B-Conversational. He runs the company with his wife, business partner and best friend Evi and together, they inspire companies around the world.


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Participant Comments

“Steven is a regular keynote speaker at our events & every time his performance is an absolute highlight. He rivets the audience with thought-provoking presentations on the impact and pace of the digital transformation in general and changing consumer interactions in particular, but never without presenting his listeners with concrete solutions or actionable steps. He has a very unique & authentic style: leveraging a combination of academic depth and well-reasoned cases, he spices up his presentations with a great sense of humor.”

Anthony Belpaire / Google

"I contacted Steven a year and a half ago because I needed a good speaker for my most important event. He came to my event and not only gave a great presentation but also connected with the audience in a very special way. The audience were glued to their seats and hungry for more. It’s fair to say Steven met and surpassed our expectations. I really recommend him."

Paola Cabrera Magaña / GS1 México / Communications Manager

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