There is an urgent need for an extreme transformation of the customer relationship, Steven van Belleghem states. Customers live in a world of self service, big data, customer automation and the integration of the online & offline world. If your…more
Reaching Your Personal Summit with Serenity Steve Kroeger, a shooting star among international speakers, presents with this book a first time documentary of his 7 SUMMITS project. It takes us along on his international expeditions to the highest…more
Many believe they know what makes a leader and how people should really be led. Harald Psaridis acquired this experience through over 20 years of hard work, and built up one of Europes largest financial services organisations with a turnover of over…more
The Image of Leadership is the result of my journey through two career paths: one in the field of human resources, the other one as a professional image consultant. The title reflects the reality that everyone can and should acknowledge, which is…more
Don't Think of a Blue Ball is as light or as deep as you want it to be, depending on how Plugged In you are while reading it. It aims to give you all you need to truly live the life you want and be joyful as you pursue your dreams and desires. Plug…more
Garry Kasparov has been a vocal critic of Putin for over a decade, even leading the pro-democracy opposition in the 2008 Presidential election. Yet years of seeing his Cassandra-like prophecies about Putin's intentions fulfilled have left Kasparov…more
How the Internet is making us better and smarter and in the process changing just about everything around us! During the Enlightenment of the 18th century societies in Europe threw of oppressive regimes, freed cities from the bondage of the medieval…more
How to Dream Big, Act Bold, and Get the Results You Want We live in tough times, and it seems many are unhappy with their circumstances in society, at work, or at home. Instead of taking action, we complain and wait for someone else to do something…more
